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Configuring Judge.me settings on WooCommerce
Updated over a week ago

This guide provides an overview of additional settings within the Judge.me WooCommerce plugin to help you effectively use our features.

If you require assistance with these settings, please grant us admin access to your WooCommerce store, and we'll assist with the installation. Follow these steps to create a staff account for Judge.me:

  1. From your WordPress admin, go to Users > Add New.

  2. Enter the following information:

  3. Click Add User.

1. Updating Judge.me widgets with cache plugins

Judge.me can integrate with various cache plugins that automatically clear the cache when new reviews are added. We currently support the following cache plugins: WP Super Cache, W3 Total Cache, Autoptimize, Cache Enabler, Breeze Cache, WP Fastest Cache, and SG Optimizer.

If your cache plugin is not on this list, please manually clear the cache daily to ensure the widgets update correctly. Judge.me widgets only support the following emojis ⌚ ⏩ ⏪ ⏫ ⏬ ⏰ ⏳ ⚽ ⛄ ⛅ ⛎ ⛔ ⛪ ⛲ ⛳ ⛵ ⛺ ⛽ ⬛ ⬜ ⭐ ⭕ ✂ ✅ ✊ ✋ ✨ ❌ ❎ ❓ ❔ ❕ ❗ ❤ so if your reviews contain other emojis this may prevent the widget from updating. Please remove them to allow the widgets to update again.

For further assistance with specific plugins and potential widget update issues, please refer to our detailed guide.

2. Synchronizing WooCommerce products with Judge.me

While WooCommerce products should automatically synchronize with Judge.me, there might be rare instances where manual synchronization is required.

To manually synchronize your WooCommerce Products with Judge.me:

  • Go to the Advanced tab.

  • Click the Synchronize products button.

  • Wait a few minutes and verify if the products have successfully synced.

If you need to synchronize products again, click the Reset status button. This synchronization process is particularly important when using Product groups or Shop groups for sharing reviews across products or multiple stores.

For in-depth instructions on how to synchronize your products correctly, please refer to our detailed guide.

3. Exporting native WooCommerce reviews

Our review export feature in WooCommerce allows you to export your native WooCommerce product reviews. We use an internal product ID to match exported reviews with your store's products, eliminating the need for SKUs.

To export your WooCommerce product reviews:

  • Access the Judge.me plugin.

  • Choose the Advanced tab.

  • In the Export WooCommerce Reviews section, click Export to CSV.

4. Scheduling review requests

Review requests are automatically scheduled when your WooCommerce order status is marked as Completed. For more information on how to set up review requests schedule, please refer to your detailed guide.

5. Removing duplicated AggregateRating in WooCommerce

To address duplicated AggregateRating in WooCommerce, please follow the instructions provided in our article on Troubleshooting for SEO Rich Snippets.

If you need help configuring Judge.me settings on WooCommerce, contact our team at [email protected]. We're available to help 24/7!

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