The synchronization of your WooCommerce products with Judge.me typically occurs without any noticeable interruptions or issues. However, in rare cases where synchronization doesn't occur as expected, you have the option to manually synchronize them.
Checking the correct sync of your products with Judge.me
From Judge.me admin dashboard, go to Manage Reviews > Product Groups.
If the total number of products displayed at the bottom of the Products Panel doesn't match the number of products in your store, it may indicate the need to re-sync your products.
For WooCommerce old admin
For WooCommerce old admin
Go to the Judge.me Products Panel by clicking on Products in the top bar of your Judge.me settings.
If the total number of products displayed at the bottom of the Products Panel doesn't match the number of products in your store, it may indicate the need to re-sync your products.
Note:
Consider re-syncing your products if you encounter the issue "your products can't be found" when importing reviews, despite the accurate product identification values (product ID or product handle).
Manual synchronization of products
Go to Judge.me from your WooCommerce admin.
In the Advanced tab, click on the Synchronize products button.
Allow a few minutes for the synchronization process to complete, and then verify if the products have successfully synced.
Should you need to re-synchronize products, ensure you click the Reset status button before initiating the synchronization process again.
Important note:
DON'T click Clear Shop's Token as it carries significant consequences and could potentially disrupt your account.
If you need help syncing WooCommerce products, contact our team at [email protected]. We're available to help 24/7!