Rewarding reviewers with Smile points
Updated this week

Available on the Awesome plan's integration with Smile: Loyalty & Rewards allows you to reward your customers with Smile points for submitting a review.

Available platforms

  • Shopify

  • BigCommerce

Set up x Smile integration

  • In Smile admin, go to Integrations > (available on Smile's paid plans).

  • Click Connect.

  • In admin, go to Settings > Integrations > Admin backend > Reward app integration and choose

  • To set up the Product reviews earning rule, go to Program > Points, then click Add ways to earn.

  • Find and select the Review a product action.

Enter the number of points you would like customers to earn for leaving a review, choose how you would like to configure the integration, set up a specific image, or use our default and click Create.

*Note: For BigCommerce users

BigCommerce recently removed the ability to generate new coupon codes that include special characters (for example -$, €, %, #...etc.). If your rewards do have special characters added to the prefix, please go to your Smile admin - Program > Points > Ways to redeem - and remove any special characters from the Discount code > Prefix section.

Once the rule is created, customers can begin earning points for leaving reviews according to the Reward Conditions you have set in

If you need help integration with Smile: Loyalty & Rewards, contact our team at [email protected]. We're available to help 24/7!

Did this answer your question?