Available on the Awesome plan for Shopify stores only
With Judge.me referrals, you can generate and display a referral link after your customers complete a purchase on your Shopify stores. Your customers can copy and share this referral link with their friends.
If you enable the "Friend reward" feature, your customer's friends can get a discount if they use the referral link to make a purchase.
If you enable the "Customer reward", your customer's friends can get a discount if they use the referral link to make a purchase, and your customer can also get a discount after the friends make a purchase.
Enable the referral widget
Step 1: Enable the referral feature in Judge.me setting
From Judge.me admin, go to Marketing and Social > Referrals.
In the Referral widget section, select "Enable".
Step 2: Add the referral widget from Shopify theme editor
Note: If you are using the old version of the referral widget, we recommend you update it to app block extensions by adding the Referral Widgets and publishing your App Blocks in the Theme Editor, following the guide below.
Click Open Theme Editor, then find the Referrals Widget in the left-hand navigation.
Click on the (+) plus icon next to the Referrals Widget, then add the Referrals Widget to the Thank you page and the Order status page.
Check if App Blocks are published in your theme. If App Blocks are not published in the Sections, click Publish.
Click Save.
Customize the referral widget
After adding the referral widget, go back to Judge.me setting and click Customize widget, page and email layout to customize your referral widget.
You can customize the widget heading and body text on the referral widget.
On the Friend reward page, you can customize the color and text your customer's friend will see when they open the referral link.
For old dashboard
For old dashboard
From Judge.me settings, go to Rewards > Referrals > Referrals Widget. Then toggle the bar to enable the Referrals Widget.
Customize the referral setting
1. If you choose Friend reward (1-sided referral)
In the Reward Settings and Friend reward section, choose the type of incentive and the amount of reward you want to give out.
You can also customize the reward conditions:
Which orders are valid for the reward: No minimum requirement (no conditions), Minimum purchase amount, Minimum quantity of items.
Valid for only new customers or all customers.
When the reward expires (after x days) or never expires.
Click Save Settings after you have completed the setup.
2. If you choose Customer reward (2-sided referral)
To set up the two-sided referral, after setting up the Friend reward as in part 1, also choose the type of incentive and amount for the Customer reward, then click Save.
Then you can also customize the Customer Reward Email by going to Customize widget, page and email layout section.
This email will be sent to your customers when their friend has made a purchase with the referral coupon, which enables them to receive their own rewards.
How the referrals work
Here is how the referral widget will appear on the customer's checkout page when they completed the purchase. Your customer can copy the referral link and send to their friend. They can also share the link via WhatsApp, Twitter or Facebook.
When the customer's friend opens the referral link, they will see a "congratulations" page. To get the reward, they need to click on the "Claim your reward" button to go to your Shopify store and make a purchase.
Once your customer's friend makes the purchase, the coupon code will be automatically applied.
If you enable two-sided referrals, your customer can also receive a discount via email after their friend has made the purchase using the referral link they shared. This email will only be sent after the orders are fulfilled in Shopify.
Restrict the customers (referrers) from using their own referral coupon
A Friend reward coupon is generated after customer completed an order. They can send this coupon to their friends, so their friends can get a discount. If the customers make use of the Friend coupons to get a discount themselves, we have a few methods to restrict them to do so:
You (as the store owner) can enable the option "Only let new customers use these coupons". By using this option, only new customer with no previous orders can use the Friend reward coupon. Customer (referrer) who has an order history can't use the coupon.
If you don't enable the option "Only let new customers use these coupons", the customer may be able to use their own Friend reward coupon. In this case, we'll stop generating the next Friend reward coupons.
If you also enable Customer reward (2-sided referral), we won't send the Customer reward coupon to the customer if they use their own Friend reward coupon. In the future, if their friends actually use the Friend reward coupons, the customer will no long be eligible to receive the Customer reward coupon.
If you need help with Judge.me referrals, contact our team at [email protected]. We're available to help 24/7!