By adding Judge.me widget to your Shopify Customer accounts, your customers can submit their reviews right from the Orders page, Order status page, and a dedicated View my reviews page created by Judge.me.
What is a Customer account?
Customer accounts let your buyers log in to view their orders, profile information, and saved addresses. These accounts enhance the shopping experience by automatically filling in stored details during checkout, ensuring a faster and smoother process.
Note:
To add Judge.me widget, you need to have the new version of Customer Accounts from Shopify. Learn more about Shopify Customer accounts.
Benefits of adding Judge.me widget to Customer accounts
Integrating the Judge.me widget with Customer Accounts offers several advantages:
Collect more reviews: Make it easier for customers to write reviews directly from their accounts, increasing review submission rates.
Encourage repeat purchases: Display rewards in the Customer Profile, motivating customers to shop again.
Enhance user experience (UX): Provide a central location for customers to manage all their reviews.
How to install the Judge.me widget in Customer account
Before you start: Ensure you are using the latest version of Shopify Customer Accounts. Learn more about Shopify Customer Accounts.
Add Reviews Management Widgets
Go to Widgets > Customer Account Widgets > Customize.
Click View instructions to disclose the step-by-step guide for each widget.
Click Open Theme Editor to go to the Order status page.
Click the Apps tab on the left panel, then find Judge.me Reviews > Reviews Management.
Click the (+) plus icon and add the View my Reviews Page, Reviews - Order Status Page, Write Reviews - Orders Page and View Reviews - Orders Page extensions.
Ensure App Blocks are published in your theme. In the Sections tab, click Publish.
Click Save.
Add Coupon Rewards Widget
Before you start, make sure the Coupons feature has been enabled.
Go to Widgets > Customer Account Widgets > Customize.
Click View instructions to disclose the step-by-step guide for each widget.
Click Open Theme Editor to go to the Order status page.
Click the Apps tab on the left panel, then find Judge.me Reviews > Rewards.
Click the (+) icon to add the Coupon Rewards.
Ensure App Blocks are published in your theme. In the Sections tab, click Publish.
Click Save.
Add Referrals Widget
Before you start, make sure the Referrals feature has been enabled.
Go to Widgets > Customer Account Widgets > Customize.
Click View instructions to disclose the step-by-step guide for each widget, or watch the tutorial videos below.
To start adding the widget, click Open Theme Editor, or go to Online Store > Themes > Customize > Checkout and Customer Accounts > Order status page.
Click the Apps tab on the left panel, then find Judge.me Reviews > Rewards.
Click the (+) icon to add the Referrals Widget.
Ensure App Blocks are published in your theme. In the Sections tab, click Publish.
Click Save.
How your buyers can submit reviews via Customer account
1. On the Order status page
By clicking on an order from the Orders page, customers can view its status.
Here, they can:
Write a new review if they haven’t already. They can also see if a reward is available if they write a review.
Manage existing reviews via the Manage button, similar to the Orders page.
2. On the Orders page
Customers can log in and view their past orders.
If the order is fulfilled, a Write a review button will appear.
If a review already exists for a product, a Manage button lets them:
View their existing review.
Update the review by clicking Write a new review (this overwrites the current review).
3. On the 'View my reviews' page
Customers can access this page via the "View My Reviews" link on the Orders or Order Status pages.
On this page, they can:
See products they’ve reviewed and edit their reviews.
See products they haven’t reviewed and submit new reviews.
Write a store review.
4. 'Write a review' pop-up
When customers click "Write a Review", a pop-up form appears, allowing them to:
Submit their review.
Attach photos or videos for a richer review experience.
