Available on the Awesome plan
Step 1: Enable Coupons
In your Judge.me admin panel, go to Settings > Rewards > Coupon Settings.
Activate the coupon feature.
Optionally, provide details for your coupons.
Don't forget to save your settings.
Step 2: Add Coupon Details to Your Review Request
You can integrate coupon details into your review request email content by accessing Requests > Email Templates or simply using the variable
{{ coupon_details }}
in your email template.By letting your customers know that they'll receive a coupon for their review, you'll significantly boost their incentive to leave feedback. Each qualified review earns the customer one coupon.
Step 3: Set Up Your Coupons
For Judge.me-Generated Coupons
If you're using Shopify, Judge.me can automatically generate discounts for you. These discounts will appear in your Shopify Discounts dashboard as
PriceRule-...
Each discount can have multiple coupon codes, which we'll send to your reviewers.
To view the coupon code and discount code in Judge.me, go to Reviews > Reviews Dashboard, select a review, and click the 3-dot icon > View more.
If the review qualifies for a coupon, you'll see the necessary information.
Customizing Discount Rules
If you wish to customize the discount rules, go to Settings > Rewards > Review Coupons.
If not, you can skip this step.
Generated coupon code | Enter a suffix for your coupon. |
Coupon discount value | Choose discount by a percentage or a fixed amount |
Minimum purchase requirements | Specify a minimum order amount before the code can be used (Minimum purchase amount or Minimum quantity of items) |
Customer eligibility |
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Use per customer |
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Usage limits |
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Coupon validity |
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Reminder email |
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For External Codes
If you're using platforms other than Shopify or prefer to create your own discount, you can do so within your platform and then add the code in Judge.me admin > Settings > Rewards > Coupon Code (external codes).
For details on static and dynamic coupons and instructions on uploading dynamic coupons, refer to the Static Coupon and Dynamic Coupon article.
Step 4: Configure Reward Conditions
You can set up reward conditions by navigating to Judge.me admin > Settings > Rewards > Reward Conditions.
Coupons will only be created when a review meets specific conditions related to the reviewer, the review content, and the ratings.
Reviewer Conditions
any reviewer | Any reviewer can receive a coupon |
verified buyers only | Only if the reviewer is a verified buyer |
buyers of the reviewed product only | Only if the email address in the review has been used to order the product. |
reviewers requested by Judge.me | Only if the reviewer comes from Judge.me review requests (review source = email/PushOwl/SMS) |
Review Conditions and Minimum Rating
Choose from various review conditions to determine eligibility.
any review
any review with title and body filled in
any review with at least one photo or video
any review with at least one video
Set a minimum rating (1 to 5 stars) required for a reward.
Step 5: Customize the Coupon Email
Once all conditions are met, we will send the reviewer the coupon code via email.
To personalize this email, go to Settings > Rewards > Coupon Email.
You can tailor your coupon emails in multiple languages by following these steps:
Follow the guide to publish translated languages in Shopify and enable multiple language emails in Judge.me.
In Coupon Email settings, select the language you wish to edit from the drop-down menu and customize the email content accordingly.
Unlock the power of coupons with Judge.me to incentivize reviews and foster customer loyalty on your e-commerce platform.