Available on the Awesome plan

Step 1: Enable coupons

From Judge.me admin, go to Marketing and Social > Coupons
In the Coupons section, select Generate and send coupons automatically option.

For other platforms

In your Judge.me admin panel, go to Settings > Rewards > Coupon Settings.
Activate the coupon feature.
Optionally, provide details for your coupons.
Don't forget to save your settings.
To view the coupon code and discount code in Judge.me, go to Reviews > Reviews Dashboard, select a review, and click the 3-dot icon > View more.

Step 2: Add coupon details to your review request

You can integrate coupon details into your review request email content by accessing Collect reviews > Email Templates or simply using the variable {{ coupon_details }} in your email template.
By letting your customers know that they'll receive a coupon for their review, you'll significantly boost their incentive to leave feedback. Each qualified review earns the customer one coupon.

For Judge.me-generated coupons

If you're using Shopify, Judge.me can automatically generate discounts for you. These discounts will appear in your Shopify Discounts dashboard as PriceRule-...
Each discount can have multiple coupon codes, which we'll send to your reviewers.
To view the coupon code and discount code in Judge.me, go to Manage Reviews > Reviews Dashboard, select a review, and click the 3-dot icon > View review details.

Customizing discount rules

If you wish to customize the discount rules, go to Settings > Rewards > Review Coupons.
If not, you can skip this step.

Generated coupon code	Enter a suffix for your coupon.
Coupon discount value	Choose discount by a percentage or a fixed amount
Minimum purchase requirements	Specify a minimum order amount before the code can be used (Minimum purchase amount or Minimum quantity of items)
Customer eligibility	When OFF: Anyone can use the coupon. When ON: Only the reviewer can use the coupon (If no email in your Shopify customer list matches the email in the review, we will make the coupon available for anyone instead).
Use per customer	When OFF: No usage limit When ON: One use per customer
Usage limits	When OFF: No usage limit When ON: You can set up the number of times each code can be used in total.
Coupon validity	When OFF: Coupon can be used forever. When ON: Coupon can only be used for a period of time.
Reminder email	When OFF: We won't send a coupon reminder email. When ON: We will send a reminder email n days before the coupon expires.

For external codes

If you're using platforms other than Shopify or prefer to create your own discount, you can do so within your platform and then add the code in Judge.me admin > Marketing and Social > Coupons > Coupon external codes.
For details on static and dynamic coupons and instructions on uploading dynamic coupons, refer to the Static Coupon and Dynamic Coupon article.

For other platforms

For Judge.me-generated coupons

To view the coupon code and discount code in Judge.me, go to Reviews > Reviews Dashboard, select a review, and click the 3-dot icon > View more.

For external codes

If you're using platforms other than Shopify or prefer to create your own discount, you can do so within your platform and then add the code in Judge.me admin > Settings > Rewards > Coupon Code (external codes).

You can set up reward conditions by navigating to Judge.me admin > Marketing and Social > Coupons > Reward Conditions.
Coupons will only be created when a review meets specific conditions related to the reviewer, the review content, and the ratings.

Reviewer conditions

any reviewer	Any reviewer can receive a coupon
verified buyers only	Only if the reviewer is a verified buyer
buyers of the reviewed product only	Only if the email address in the review has been used to order the product.
reviewers requested by Judge.me	Only if the reviewer comes from Judge.me review requests (review source = email/PushOwl/SMS)

Review conditions and minimum rating

Choose from various review conditions to determine eligibility.

Your reward conditions will be displayed on the reviews collection page to encourage more reviews from customers.

Your review collection page is enabled by default, you can make any changes by following these steps:

Go to Collect Reviews > Email Templates
Click Edit to open a template, then click on the Settings tab and find the Advanced section.

Once all conditions are met, we will send the reviewer the coupon code via email.
To personalize this email, go to Marketing and Social > Coupons > Customize coupon email.
You can tailor your coupon emails in multiple languages by following these steps:

Follow the guide to publish translated languages in Shopify and enable multiple language emails in Judge.me.
In Coupon Email settings, select the language you wish to edit from the drop-down menu and customize the email content accordingly.

Unlock the power of coupons with Judge.me to incentivize reviews and foster customer loyalty on your e-commerce platform.

For other platforms

If you need help with reward coupons, contact our team at [email protected]. We're available to help 24/7!