There are 3 custom form types available now: Tagged Products, All Products without Custom Form tags and Shop Reviews.
1. Tagged products form
Custom questions will only show for selected products, this form is useful when you want to have feedback on a specific product with specific functions, colors, structures, types, etc. For example, we want to add custom questions on dome tents rather than all tent products; so we added "dometent" tag on both Judge.me and Shopify Product Dashboard.
Go to Custom Form on your Judge.me Dashboard
Click on the "Add Custom Form" button located on the upper right side
Name the custom form (internal name for easier reference)
Choose tagged productsAdd specific tag on both Judge.me side and Shopify Product Dashboard. Scroll down to (D) for adding a tag on Shopify Product Dashboard. You can add up to 10 tags in each custom form. If you add more than 10 tags, only the first 10 tags will be saved.
Add questions
Save Settings
*Notes:
Tagged products will not show questions from other custom forms
When collapsing all the questions, you will be able to rearrange the order of the questions
How to add a tag to products on Shopify product dashboard
Go to Shopify Product Dashboard > All Products
Choose what products you want to add the tag on
Find tag box (located on the lower right side of the product page)
Add tag
Save
2. All Products without custom form tags
This form is used for all general product questions such as durability, shipping time/ cost, packaging looks, or willingness to buy the product again. It will help you to improve on customer satisfaction about other aspects rather than just a product quality itself.
Go to Custom Form on your Judge.me Dashboard
Click on the "Add Custom Form" button located on the upper right side
Name the custom form (internal name for easier reference)
Choose All Products without Custom Tags
Add questions
Save settings
3. Shop Reviews
Custom form questions will only show for shop reviews. It is useful when you want to gain a better understanding of your customers' overall shopping experience. Ideal questions should be "How is your shopping experience at Judge.me so far?", "Would you recommend a friend to Judge.me?" or "Will you be back for more?"
Go to Custom Form on your Judge.me Dashboard
Click on the "Add Custom Form" button located on the upper right side
Name the custom form (internal name for easier reference)
Choose Shop Reviews
Add questions
Save settings
If you still have any questions, please reach out to us at [email protected] for further assistance. Please read this article for Custom Form 101 and Custom Form templates.
If you need help with custom forms, contact our team at [email protected]. We're available to help 24/7!