When making an API call to Judge.me reviews API, you'll receive different verified status of Judge.me reviews.
Reviews with the following status are considered verified reviews: confirmed-buyer, buyer, verified-purchase, semi-verified-purchase, and admin. Reviews with other status are considered non-verified reviews.
Meaning of each status:
nothing: if the review does not belong to an order (review email doesn’t match order email and reviewer doesn’t receive the review verification email or doesn’t **click on the verify link in the review verification email)
not-yet: the review is a web review and waiting to be sent a review verification email
confirmed-buyer: the review is submitted via web (not from review request) and satisfied these conditions:
The reviewer receives the review verification email.
He/she clicks on the verify link in this email.
The email address matches an email in any order of the shop (for which they leave a review).
unconfirmed-buyer: same scenario as confirmed-buyer but if the shop turns off the Review Verification Email or the reviewer didn't click the verify link (step 1 or step 2 fails)
buyer: if the review comes directly from our review requests emails or User Profile.
verified-purchase: the review is from a verified buyer AND also is from a real order (*note: this is a stricter condition than confirmed-buyer. A review with confirmed-buyer status doesn’t necessarily linked to the same order but any order the reviewer made in the shop).
semi-verified-purchase: if the reviewer has submitted a review for a purchase and the submitted a new one for the same purchase, the new review will have semi-verified-purchase status.
admin: if the review is verified manually by our agents.
If you need help with Verified Status of Judge.me Reviews, contact our team at [email protected]. We're available to help 24/7!