At Judge.me, we take privacy seriously. Personal Identifiable Information (PII) includes details that could identify someone, like email addresses, mailing addresses, phone numbers, exact locations, full names, or usernames.
How we protect privacy
We use Google Cloud DLP to scan reviews for PII. If any is found, you have options:
Option 1: Automatically censor and publish reviews with PII
By default, we automatically detect and replace PII in your reviews with [*****]. These reviews will be published or hidden based on your Autopublish setting.
If you use automatic social push, the censored reviews will also be shared on social media.
Option 2: Automatically censor and hide reviews with PII
You can go a step further and automatically hide reviews with censored PII, regardless of the Autopublish setting. To do this:
From Judge.me admin, go to Collect Reviews > Moderation
Scroll down to the Review restriction, refer to Personal information section.
Switch to Automatically hide reviews.
Click Save settings.
These hidden reviews can be managed in the Reviews dashboard. They won't be pushed to social media through automatic social sharing.
Manage PII censored reviews
To view all reviews with censored PII:
In Judge.me admin, go to Manage Reviews > Reviews dashboard.
Choose the With personal information filter.
Here, you can review the censored content and the PII details that were replaced.
If you need help censoring reviews with personal information, contact our team at [email protected]. We're available to help 24/7!