You have the option to either archive or delete reviews in your Reviews Dashboard. Here's how:
Archive a review
Archiving a review removes it from your main dashboard and store widgets. You can locate archived reviews in the Archive folder. Hidden reviews will be automatically archived after 1 week.
From your Judge.me admin, go to Manage Reviews.
Click the three dots for more action and select Archive.
For other platforms
For other platforms
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Select the review you want to archive.
Click the Archive icon.
Delete an imported review
For imported and admin reviews, you can delete them in your Reviews dashboard. Deleted reviews will be permanently removed from your dashboard.
In Judge.me Reviews, go to Manage Reviews.
Click the three dots for more action and choose Delete.
For other platforms
For other platforms
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Choose the imported/admin review you want to delete.
Click the 3-dot icon.
Click Delete review.
Delete duplicated imported reviews
If you've accidentally imported a review multiple times, please chat with us or contact us at [email protected], and we will assist in removing these duplicated reviews for you.
To help us, please ensure that any replies or attached pictures are removed from the reviews.
Delete all imported reviews
If you wish to start fresh by deleting all imported reviews, please chat with us or contact us at [email protected], and we will gladly assist you.
Depending on the number of reviews, this process may take up to 1 hour to complete.
If you need help deleting reviews contact our team at [email protected]. We're available to help 24/7!