Available on the Awesome plan
If you have a US store, you can easily showcase your Judge.me reviews on your Facebook or Instagram store.
Requirements
Ensure you have the checkout feature enabled.
All reviews, regardless of their statuses (published, hidden, archived) will be syndicated.
Reviews imported from AliExpress cannot be syndicated.
All reviews must adhere to Meta's Community Standards and Community Feedback Policy.
Reviews must be associated with products you sell in your stores.
Enabling Meta review syndication:
From Judge.me admin, go to Manage Reviews > Add Reviews > Sync Reviews > Meta.
Click Show settings to open the setting.
Choose Enable review syndication and click Save.
For other platforms
For other platforms
From your Judge.me admin, go to Advanced > Review Syndication > Meta Syndication.
Enable the review syndication and click Save settings.
Note:
You can also opt into Meta review syndication via Meta Commerce Manager's "Meta Opt-in Entry point," which is currently in alpha testing.
How Meta syndication works
Once enabled, Judge.me will create a feed with your product review data and submit it to Meta.
In your Judge.me settings, you'll see the status: "Reviews feed submitted to Meta, please check again later. It may take up to 2 weeks before you can see your syndicated reviews."
Meta will analyze the feed and report the syndication status to Judge.me, which will be displayed in your settings.
Here is an example of the syndicated reviews from Inspired Home:
Possible syndication statuses
If your reviews can't be syndicated due to eligibility criteria, you'll see: "Your reviews can’t be syndicated because your store doesn’t meet the eligibility criteria. Learn more here.
If Meta couldn't find your Facebook or Instagram store with the provided information, you'll see: "Your reviews can’t be syndicated because Meta was unable to find your Facebook or Instagram store using the information provided."
For successful syndication, your reviews will appear on your Facebook/Instagram stores, and the status will show: "Reviews feed connected successfully (72 reviews across 20 products matched)."
If you need help syndicating Judge.me reviews to Meta for Facebook and Instagram stores, contact our team at [email protected]. We're available to help 24/7!