Are you ready to elevate your customer engagement and gather valuable reviews effortlessly? With SMSBump, you can seamlessly send review requests via SMS messages, ensuring your customers have a convenient way to share their thoughts. This feature is now available on the Awesome Plan. Let's dive into how it works and how to set it up.
How It Works
Integrating Judge.me with SMSBump opens up a straightforward avenue for sending review requests to your customers via SMS.
How to set up
For integrating Judge.me with SMSBump to send review requests via SMS, follow these steps:
Step 1: Install Judge.me Product Reviews App
Install the Judge.me Product Reviews App.
Step 2: Install SMSBump
Install SMSBump. It's a free installation, but additional charges may apply.
Step 3: Obtain the API Key
Contact SMSBump support to get the API Key for integration with Judge.me
Step 4: Configure the Integration
In Judge.me, go to Settings > Integrations > Request Integrations > SMSBump.
Paste the API Key and save your settings.
For new dashboard
For new dashboard
From Judge.me admin, go to General Settings > Integrations > Requests Integrations > SMSBump
Step 5: Customize SMS Requests
In the "Review Requests" section under "SMS Requests," you can fine-tune several aspects, including:
Message Template: Personalize the content of your SMS.
"SMS from:" Field: Determine the sender's name displayed to the recipient; you can use your name or your company's.
Request Schedules: Set parameters like the number of SMS requests sent per order and the length of each SMS request.
Once you've enabled the integration, SMS review requests will be automatically sent when orders are fulfilled. If your orders only include phone numbers, we'll exclusively send SMS review requests. Keep track of the status of all review requests in your Requests dashboard.