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Leveraging PushOwl for review request notifications
Leveraging PushOwl for review request notifications
Updated this week

If you're seeking innovative ways to prompt your customers to share their thoughts through reviews, look no further.

In addition to the conventional email and SMS approaches (SMSBump, SMS Notifications), you can integrate PushOwl to employ push notifications as a compelling means to engage your audience and boost review submissions.

How It Works

PushOwl facilitates the process of encouraging reviews through unobtrusive push notifications. This dynamic tool empowers you to gently remind customers about their pending reviews and provides good experience for both you and your clientele.

How to Set Up

Here's a straightforward guide on how to enable this integration:

Step 1: Install

Step 2: Proceed to install PushOwl. It's worth noting that this app is available for free, with the possibility of additional charges based on usage.

Step 3: Activate the integration in your settings by going to Settings > Integrations > Requests Integrations > Push Notifications > PushOwl.

For new dashboard

From admin, go to General Settings > Integrations > Requests Integrations > Push Notifications > PushOwl

Step 4: Fine-tune your review request process by configuring the following templates in Settings > Review Requests > PushOwl:

  • Review Request Push Template: Use this to send push notifications requesting customers to submit their reviews.

  • Media Reminder Push Template: Employ this template to gently nudge customers who've submitted reviews to also include photos or videos if they haven't already.

Please Note: PushOwl push notifications will align with your settings in Review Requests > Timing and Format.

Example of Web Push Notification:

  • Push notifications sent via PushOwl are effective but require customers to enable push notifications in their web browsers.

  • When clicked, these notifications lead buyers to the Review Widget on the specific product page, with their information conveniently pre-filled.

Manage the Push Notification Status

Monitor the sending status of your push notifications by checking the Push status column in the Requests Dashboard.

Best Practices

By adhering to these guidelines and best practices, you can harness PushOwl's capabilities to boost review submissions, providing an enhanced experience for both your customers and your business.

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