Verifying DKIM and Return-Path
Updated yesterday

By default, we send the review requests on your behalf via [email protected].

You can change this email to your own business email, but you'd need to verify DKIM and Return-Path to prevent these emails from going to spam. Verifying DKIM and Return-Path will only take a couple of steps.

Step 1: Get the values from Judge.me

  1. Go to Collect Reviews > Emails and click on Add custom email.

  2. After adding your custom email address, click on Send confirmation link


For other platforms

  1. From your Judge.me admin, go to Settings > Review Request.

  2. Click Add custom email.

  3. After adding your custom email address, click on Send confirmation email.

  4. Once you receive the confirmation email, you can add the records for DKIM and Return-Path to your DNS.

  5. You'll need to copy these records, so please keep the window open.

If you don't receive the confirmation email, please reach out to us at [email protected].


Step 2: Identify your DNS provider

If you already know your DNS provider, great! You can move straight to Step 3.

If you're not sure which DNS provider you're using:

  • Enter your domain name (e.g. myshopify.com) and click Lookup

  • On the results page, scroll down to Registrar Information.

  • The registrar is usually your domain host.

If the name in the Registrar Information says TUCOWS, it means that your DNS provider is Shopify.

Step 3: Add the records to your DNS provider

Once you've identified your DNS provider, you can follow the steps below to add the DKIM and Return-Path values to it.

If your DNS provider asks for Time to live (TTL), simply leave it as default.

Shopify

DKIM

  1. From your Shopify admin, go to Settings > Domains.

  2. Select the domain that you want to configure.

  3. Click Domain settings > Edit DNS settings.

  4. Click Add custom record.

    • Type: Select TXT record.

    • Name: Paste in the DKIM hostname from Step 1.

    • TXT value: Paste in the DKIM value from Step 1.

  5. Click Confirm.

Return-Path

  1. Click Add custom record again.

    • Type: Select CNAME record.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Points to: Paste in the Return-Path value from Step 1.

  2. Click Confirm.


Bluehost

Return-Path

  1. From your Bluehost admin, go to Domains > My Domains.

  2. In the domain that you want to configure, click Manage > DNS.

  3. Scroll down to the CNAME section.

  4. Click Add record.

    • Host Record: Paste in the Return-Path hostname from Step 1.

    • Points To: Paste in the Return-Path value from Step 1.

  5. Click Save.

DKIM

  1. Scroll down to the TXT section.

  2. Click Add record.

    • Host Record: Paste in the DKIM hostname from Step 1.

    • TXT Value: Paste in the DKIM value from Step 1.

  3. Click Save.


GoDaddy

DKIM

  1. From your GoDaddy admin, go to Domain Portfolio.

  2. Click "..." > Edit DNS.

  3. Click Add New Record.

    • Type: select TXT record.

    • Name or Host: Paste in the DKIM hostname from Step 1.

    • TXT value: Paste in the DKIM value from Step 1.

  4. Click Save.

Return-Path

  1. Click Add New Record again.

    • Type: select CNAME record.

    • Name or Host: Paste in the Return-Path hostname from Step 1.

    • Value: Paste in the Return-Path value from Step 1.

  2. Click Save.


Google Domains

DKIM

  1. From your Google Domains admin, go to My domains > DNS.

  2. Scroll down to Custom resource records.

    • In the first box, paste in the DKIM hostname from Step 1.

    • Set type to TXT.

    • In the Text box, paste in the DKIM value from Step 1.

  3. Click Add.

Return-Path

  1. In the same Custom resource records:

    • In the first box, paste in the Return-Path hostname from Step 1.

    • Set type to CNAME.

    • In the Domain name box, paste in the Return-Path value from Step 1.

  2. Click Add.


Cloudflare

DKIM

  1. From your Cloudflare admin, click DNS.

  2. Click Add record.

    • Type: select TXT record.

    • Name: Paste in the DKIM hostname from Step 1.

    • Content: Paste in the DKIM value from Step 1.

  3. Click Save.

Return-Path

  1. Click Add record again.

    • Type: select CNAME record.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Content: Paste in the Return-Path value from Step 1.

  2. Click Save.


Namecheap

DKIM

  1. From your Namecheap admin, go to Domain List.

  2. Click Manage next to your domain and go to the Advanced DNS tab.

  3. Click Add new record.

    • Type: select TXT record.

    • Host: Paste in the DKIM hostname from Step 1.

    • Value: Paste in the DKIM value from Step 1.

  4. Click Save all changes.

Return-Path

  1. Click Add new record again.

    • Type: select CNAME record.

    • Host: Paste in the Return-Path hostname from Step 1.

    • Value: Paste in the Return-Path value from Step 1.

  2. Click Save all changes.


DNSimple

DKIM

  1. From your DNSimple admin, go to the DNS record editor.

  2. From the Add a Record menu, select TXT record.

    • Name: Paste in the DKIM hostname from Step 1.

    • Content: Paste in the DKIM value from Step 1.

  3. Click Add record.

Return-Path

  1. From the Add a Record menu, select CNAME record this time.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Content: Paste in the Return-Path value from Step 1.

  2. Click Add record.


SiteGround

DKIM

  1. From your SiteGround admin, go to Site Tools > Domain > DNS Zone Editor.

  2. From the Create New Record section, go to the TXT tab.

    • Name: Paste in the DKIM hostname from Step 1.

    • Value: Paste in the DKIM value from Step 1.

  3. Click Create.

Return-Path

  1. From the Create New Record section, go to the CNAME tab.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Resolves to: Paste in the Return-Path value from Step 1.

  2. Click Create.


Linode

Return-Path

  1. From your Linode admin, go to Domains and click on the domain you want.

  2. Scroll down to CNAME record and click Add a CNAME Record.

    • Hostname: Paste in the Return-Path hostname from Step 1.

    • Alias to: Paste in the Return-Path value from Step 1.

  3. Click Save.

DKIM

  1. Scroll down to TXT record and click Add a TXT Record.

    • Hostname: Paste in the DKIM hostname from Step 1.

    • Value: Paste in the DKIM value from Step 1.

  2. Click Save.


DNS Made Easy

DKIM

  1. From your DNS Made Easy admin, go to the DNS dropdown and select Managed DNS.

  2. Select the domain you want.

  3. On the Records page, scroll down to TXT Records (SPF) and click on "+".

    • Name: Paste in the DKIM hostname from Step 1.

    • Value: Paste in the DKIM value from Step 1.

  4. Click Submit.

Return-Path

  1. On the Records page, scroll down to CNAME records and click on "+".

    • Name: Paste in the Return-Path hostname from Step 1.

    • Alias to: Paste in the Return-Path value from Step 1.

  2. Click Submit.


Dreamhost

DKIM

  1. From your Dreamhost admin, go to Manage Websites > DNS Settings.

  2. Click Add Record.

  3. Hover over the TXT Record section and click ADD.

    • Host: Paste in the DKIM hostname from Step 1.

    • TXT Value: Paste in the DKIM value from Step 1.

  4. Click Add Record.

Return-Path

  1. Click Add Record again.

  2. Hover over the CNAME Record section and click ADD.

    • Host: Paste in the Return-Path hostname from Step 1.

    • Points to: Paste in the Return-Path value from Step 1.

  3. Click Add Record.


DigitalOcean

DKIM

  1. From your DigitalOcean admin, go to Networking and click on the domain you want.

  2. In Create new record, go to the TXT tab.

    • Value: Paste in the DKIM value from Step 1.

    • Hostname: Paste in the DKIM hostname from Step 1.

  3. Click Create record.

Return-Path

  1. In Create new record, now go to the CNAME tab.

    • Hostname: Paste in the Return-Path hostname from Step 1.

    • Is an alias of: Paste in the Return-Path value from Step 1.

  2. Click Create record.


Hostgator

DKIM

  1. From your Hostgator admin, go to Domains > click Zone Editor.

  2. Go to the domain you want and click Manage.

  3. Click + Add Record.

    • Name: Paste in the DKIM hostname from Step 1.

    • Type: Select TXT.

    • Record: Paste in the DKIM value from Step 1.

  4. Click Add Record.

Return-Path

  1. Click + Add Record again.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Type: Select CNAME.

    • Record: Paste in the Return-Path value from Step 1.

  2. Click Add Record.


Hover

DKIM

  1. From your Hover admin, go to the Domain's Overview page> DNS section.

  2. Click Add a record.

    • Type: Select TXT.

    • Host: Paste in the DKIM hostname from Step 1.

    • Value: Paste in the DKIM value from Step 1.

  3. Click Add Record.

Return-Path

  1. Click Add a record again.

    • Type: Select CNAME.

    • Host: Paste in the Return-Path hostname from Step 1.

    • Value: Paste in the Return-Path value from Step 1.

  2. Click Add Record.


Media Temple

DKIM

  1. From your Media Temple admin, select the domain you want.

  2. Under DNS & ZONE FILES, click Edit DNS Zone File.

  3. Click + Add row.

    • Name: Paste in the DKIM hostname from Step 1.

    • Type: Select TXT.

    • Date: Paste in the DKIM value from Step 1.

  4. Click Save changes.

Return-Path

  1. Click + Add row again.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Type: Select CNAME.

    • Date: Paste in the Return-Path value from Step 1.

  2. Click Save changes.


Gandi

DKIM

  1. From your Gandi admin, under Domain, select your domain and click DNS Records.

  2. Click Add.

    • Type: Select TXT.

    • Name: Paste in the DKIM hostname from Step 1.

    • Text value: Paste in the DKIM value from Step 1.

  3. Click Create.

Return-Path

  1. Click Add again.

    • Type: Select CNAME.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Text value: Paste in the Return-Path value from Step 1.

  2. Click Create.


Netregistry

DKIM

  1. From your Netregistry admin, select the domain you want.

  2. Go to Zone Manager and click Add a zone record.

    • Type: Select TXT.

    • Name: Paste in the DKIM hostname from Step 1 .

    • Content: Paste in the DKIM value from Step 1. Make sure to put it inside a speech mark “...”.

  3. Click Add Record.

Return-Path

  1. Click Add a zone record again.

    • Type: Select CNAME.

    • Name: Paste in the Return-Path hostname from Step 1.

    • Points to: Paste in the Return-Path value from Step 1.

  2. Click Add Record.


Step 4: Verify the records in Judge.me

Once you've added the records to your DNS provider,

It may take up to 48 hours for the DKIM and Return-Path records to propagate but usually will be completed in a few minutes.

If everything is working, you will see a checkmark in Judge.me admin that your records have been verified.

If you need help deleting our code and files, contact our team at [email protected]. We're available to help 24/7!

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