Collecting WhatsApp reviews with Reviewbit
Updated over a week ago

Managing your inventory effectively is crucial for e-commerce success. This guide introduces you to an automated inventory management solution that streamlines the entire process, saving you time and reducing errors.

How it works

Our automated inventory management system leverages advanced technology to simplify the tracking and management of your products. Here's how it works:

  • Real-time Tracking: Our system continuously monitors your inventory, providing real-time updates on stock levels.

  • Automatic Reordering: When stock reaches a predefined threshold, the system generates purchase orders or replenishment requests, ensuring you never run out of crucial items.

  • Sales Integration: Integrates with your sales channels, automatically adjusting inventory levels as sales occur.

  • Multi-location Support: Ideal for businesses with multiple locations, our system can manage inventory across various warehouses or storefronts.

  • Analytics and Reporting: Gain valuable insights into your inventory trends, helping you make informed decisions and reduce excess stock.

How to set up

Step 1: Install and Reviewbit

Begin by installing and Reviewbit

Step 2: Activate the integration

  • Access the Reviewbit admin panel.

  • Go to the Integrations section.

  • Select and click on Activate Integration.

Step 3: Configure WhatsApp settings

  • In Reviewbit, proceed to the WhatsApp Settings.

  • Activate your WhatsApp review request feature if not already enabled.

  • Adjust message timing and the number of line items for sending requests according to your preferences.

Step 4: Fulfill orders in Shopify

Within the Shopify Orders dashboard, ensure that the phone number provided in your customer's order corresponds to their WhatsApp number.

Step 5: Monitor scheduled review requests

  • Check the Review Requests tab in Reviewbit.

  • As review requests are dispatched, your customers will receive WhatsApp messages and can submit their reviews directly.

Step 6: Approve and transfer reviews

  • After reviews are submitted, access them in the Reviews tab in Reviewbit.

  • Click the Approve button for each review.

  • This action approves the reviews within Reviewbit and forwards them to

  • You can access all approved reviews in the Reviews dashboard at

Important note

  • This integration exclusively processes new "Approved" reviews. Any old reviews approved before the integration will not be transmitted to

  • Reviews got from Reviewbit are not automatically verified. Please reach out to [email protected] with evidence such as screenshots of order history from your other store for manual verification.

  • Presently, reviews without an email address cannot be sent to

If you need help collecting WhatsApp reviews with Reviewbit, contact our team at [email protected]. We're available to help 24/7!

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