Available on the Awesome plan
1. Send review request emails
Use the timing block in Klaviyo to set up time delays.
For longer delays, like those used for international orders in Judge.me, use the Conditional Split function.
Set the condition to the "country" property to divide users into two segments.
2. Send SMS review requests
You can also send SMS review requests in Klaviyo. Simply integrate the SMS block and customize your content. Klaviyo SMS is available in the US, Canada, the UK, and Australia.
Just as with emails, numerous variables can be used to personalize your SMS content.
Remember to include the {{ event.products.0|lookup:"review_rating_url"}} variable, linking to your Judge.me Review Widget. This allows your customers to submit reviews.
3. Send review reminders
To send review reminders, simply add a timing block and an additional email to your Flow. Customize the reminder emails with unique content to make them more engaging and relevant.
4. Send review requests upon order delivery
By integrating Klaviyo with Aftership, delivery events can be sent to Klaviyo. These events can be used to set up delivery-triggered review requests in Klaviyo. Here's how:
Set "Eligible for Judge.me Review Request" as the primary trigger.
Set up "Received Delivery" from Aftership as the flow profile filter.
5. Notify admins of new reviews
Judge.me can sent new review events to Klaviyo. You can use these events as triggers, notification can be sent to up to 5 specified email addresses whenever a new review is received in Judge.me.
If you need help Judge.me x Klaviyo use cases, contact our team at [email protected]. We're available to help 24/7!