Judge.me provides several convenient methods for importing reviews using a CSV file, as long as the file is under 10MB.
Additionally, you can import reviews from AliExpress at no cost. In this article, we will walk you through all the methods available for importing reviews to Judge.me.
Method 1: Import Reviews from a Previous App
If you have previously used a review app and want to transfer those reviews to Judge.me, follow these steps:
Export reviews from your previous app.
In the Judge.me admin, go to Manage reviews > Import & Export > Import Reviews > From Reviews App.
Choose the app you were using previously.
Upload your CSV file and click Import reviews.
Method 2: Use the Import Wizard
If your CSV file is not from one of the supported apps mentioned earlier, you can still import it using our import wizard:
In the Judge.me admin, go to Manage reviews > Import & Export > Import Reviews > From Any Template (with import wizard).
Upload your CSV file and click Next.
Match the columns in your CSV file (column name) with our requirements (review field) and click Next. (We'll try to match the columns automatically first.)
Confirm the date format of your reviews. If it appears correct, click Import.
For new dashboard
For new dashboard
From your Judge.me admin panel, go to "Manage Reviews."
Within the "Manage Reviews" section, select "Review Dashboard."
In the "Review Dashboard," locate and click on the "Import & Export" option.
Once you've clicked on "Import & Export," you'll find a section labeled "Questions and Answers." This is where you can either import questions and answers from a CSV file or export your existing ones.
Method 3: Import Using Judge.me Template (Advanced)
For importing reviews from sources like Amazon, Facebook/Instagram, or offline sales, friends, or family, you can use the Judge.me import template. Follow our detailed guide on preparing the CSV file following the Judge.me template.
Method 4: Import Reviews from AliExpress
As a drop shipper using AliExpress, you can import reviews with ease using our free app, Shopify AliExpress Review Importer. Learn more about this process in our comprehensive guide on importing AliExpress reviews.
If You Encounter Import Errors
If you come across any errors during the import process, try the following steps:
Copy-paste your reviews to Google Sheets.
Download them as a CSV file.
Import again using the new CSV file.
For errors notified via email after the import, please refer to our import troubleshooting guide for solutions.
Handling Duplicate Reviews or Deletions
If you have duplicate imported reviews or need assistance deleting imported reviews, reach out to us via chat or email us at [email protected]. Our team will be more than happy to assist you.
By following these steps, you can import your reviews to Judge.me and make the most of our review management features. Happy reviewing!