Pinning a review (or multiple reviews) is a handy way to ensure that your top-rated reviews always appear at the top, giving your customers the best insights right away.
Upgrade to Widget 3.0
Pinning reviews is now a feature in Widget 3.0. If you're currently using the older version of the Review Widget, you can upgrade to version 3.0 for free by following these steps:
In your Judge.me admin, go to General Settings > Account > Installation.
Simply click Upgrade to Widgets 3.0.
If you ever wish to return to the older widget version, please don't hesitate to reach out to us via chat or contact us at [email protected], and we'll assist you promptly.
Steps to pin a review
To pin a review:
Visit your Judge.me admin, then head to Manage Reviews > Reviews Dashboard.
Choose the reviews you'd like to pin, and click the Pin icon.
You can pin up to five reviews for each product.
Pinned reviews will take the top spot in your Review Widget, regardless of the filters applied (except for the "Only Pictures" filter).
Limitations
Please note that pinning reviews isn’t available for stores using Cross-Shop Review Syndication, for products in a group, or on the Reviews Page.
If you need help pinning reviews, contact our team at [email protected]. We're available to help 24/7!