Pinning reviews
Updated this week

Pinning a review (or multiple reviews) is a handy way to ensure that your top-rated reviews always appear at the top, giving your customers the best insights right away.

Upgrade to Widget 3.0

Pinning reviews is now a feature in Widget 3.0. If you're currently using the older version of the review widget, you can upgrade to version 3.0 for free by following these steps:

  1. In your admin panel, go to Settings > Advanced > Advanced Settings > Widget Version.

  2. Simply click Upgrade to Widgets 3.0.

If you ever wish to return to the older widget version, please don't hesitate to reach out to us via chat or contact us at [email protected], and we'll assist you promptly.

Steps to Pin a Review

To pin a review:

  1. Visit your admin, then head to Reviews > Reviews Dashboard.

  2. Choose the reviews you'd like to pin, and click the Pin icon.

  3. You can pin up to five reviews for each product.

Pinned reviews will take the top spot in your review widget, regardless of the filters applied (except for the "Only Pictures" filter).


Please note that pinning reviews is not available for stores using Cross-Shop Review Syndication or for products that are part of a group.

Did this answer your question?