Fixing widgets not showing in BigCommerce

If you have installed the widgets in BigCommerce, but they're not showing:

Make sure there’s no unnecessary Judge.me code in the pages.
In the Stencil theme, go to Storefront > Scripts Manager and check that Judge.me scripts have been added.

If both Judge.meLoader Script and Judge.me Settings Script can't be found, you can create them like below:

Name: Judge.me Loader Scripts
Location: Head
Pages: Store pages
Script Category: Essential
Script Type: URL
Load Method: Defer
URL: https://cdn.judge.me/widget_preloader.js

Name: Judge.me Setting Scripts
Location: Head
Pages: Store pages
Script category: Essential
Script Type: Script
Script Content (you must add the right domain and token):
- INSERT YOUR SHOP DOMAIN: store-xxxxx.mybigcommerce.com
- INSERT YOUR PUBLIC TOKEN: you can find your public token in Judge.me admin by going to Settings > Integrations > Developers > Judge.me API.

<script> 
  jdgm = window.jdgm || {}; 
  jdgm.PLATFORM = 'bigcommerce'; 
  jdgm.SHOP_DOMAIN = 'INSERT YOUR SHOP DOMAIN'; 
  jdgm.PUBLIC_TOKEN = 'INSERT YOUR PUBLIC TOKEN'; 
</script>

If you need help fixing widgets not showing in BigCommerce, contact our team at [email protected]. We're available to help 24/7!

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