Shop level reviews are automatically activated if an All Reviews page is set up already. They follow the same curation process as product reviews.
Shop level reviews can help to show customer satisfaction in your general company performance such as customer support, delivery, or website user experience. Shop level reviews will include the questions from your custom forms (if enabled).
Shop level reviews are created by clicking the Write a review
button on the All Reviews page.
See both review types
A histogram will show all published reviews (product reviews and shop reviews). If both types of reviews are available, an additional tab will allow visitors to switch between product reviews and shop reviews.
Importing shop level reviews
Shop level reviews can be imported by leaving both, the product handle
and product ID
field empty when importing your reviews.
Further notes
- Shop level reviews can be found in your
Reviews
dashboard by searching for the termshop reviews
- Shop level reviews cannot be a part of [product groups].(http://help.judge.me/knowledge_base/topics/product-groups-1)
- Shop level reviews currently do not show as seller ratings; however you can already show product ratings in Google Shopping.