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Displaying reviews in chat messages with Brevi chat
Displaying reviews in chat messages with Brevi chat
Updated over a week ago

Brevi Chat, a robust live chat application powered by ChatGPT, is designed to help you convert visitors into customers. Our automated chat messages are here to handle inquiries, including order status, shipping, and returns, even when you're not available.

Thanks to our integration with, you can now showcase 5-star reviews directly within your chat conversations, creating interactive selling dialogues that are both effective and easy to use.

How to set up the integration

Step 1: Configure

  • From admin, go to General Settings > Integrations > View API token

  • Copy the public token provided.

For other platforms

  • Access the Settings menu.

  • Go to Integrations > Developers > API.

Step 2: Configure Brevi chat

  • Access the Settings menu.

  • Choose Apps We Integrate With.

  • Select Reviews as your integration partner.

Step 3: Activate the Integration

  • Enable the integration.

  • Paste the copied public token into the Public token for Reviews field.

  • Customize the message template that will appear in your chat message.

How the integration functions

When a potential customer explores a product on your website, the chat window will automatically open. Inside, they'll encounter a 5-star review, along with a personalized message from you, encouraging them to make a purchase. This integration enhances the shopping experience and boosts conversion rates.

If you need help displaying reviews in chat messages with Brevi chat, contact our team at [email protected]. We're available to help 24/7!

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