Our Community Questions feature allows you to ask recent buyers to answer the questions you have received via the Questions tab on your Review Widget. You can also answer questions yourself, yet an answer from an actual buyer is sometimes more insightful for prospective buyers!
To ask your recent buyers to answer a question, go to your Questions Overview in the Judge.me app admin.
Select the question you want to answer by clicking
Create answer. You can also hide and publish the questions.
Ask Community to send (or edit) the question and select how many buyers should receive the email.
You can edit the question and change the maximum number of emails we will send. Click
Send Answer Request Email once you are done.
Answer Request Email has an in-email form to answer the question. There is also a fallback web version in case the buyer's email inbox is not compatible with email forms.